Due to the highly automated nature of our system, once orders have been placed they cannot be modified. If you need to make a change, we will need to cancel your order and then you can place a new one. Please email firstname.lastname@example.org
At the time you place your order, we run what is called an Authorization on your credit card. This authorization is used to reserve the funds for the order, and is not an actual charge. This authorization will be automatically removed from your account within 1-3 days, depending on your bank. Once your order ships, we will run the actual charge to your card for only those items that shipped.
We don’t typically re-stock items after they sell out, however it is possible we could have a cancellation for the item so we suggest signing up for IN-STOCK notifications by locating the item you want, select the out-of-stock size you want, then enter your email address and click NOTIFY ME
Please note that all carriers, especially USPS who is our free freight provider for small packages, are over capacity due to COVID-19 resulting in delays of up to 10-15 days in addition to normal transit times in some cases. While our policy is to ship within 24 hours, there is a possibility your shipment may be delayed by the carrier. Please understand that your goods will have shipped no more than 24 hours from when you receive your shipping confirmation and any other time is the result of the carrier’s lack of capacity. We are closely monitoring this situation, but unfortunately there currently is nothing that can be done about this until carrier operations return to normal. Thank you for your understanding.
------ Shipping Policy:
Standard Shipping orders will ship within 1-2 business days, however during our peak
season (October-December) it could take an extra 1-2 days to ship your order.
and Express Shipping orders will ship same day if placed by 11am PST.
Any Priority or Express orders placed after 11am PST will ship the
following business day.
Orders are shipped Monday - Friday, we are closed on weekends
COVID-19 DISCLAIMER: Please note that due to COVID-19, all carriers are experiencing very high volumes of packages and there is a possibility your shipment may be delayed. Unfortunately there is nothing that can be done about this until carrier operations return to normal. Thank you for your understanding.
Standard Shipping orders will ship within 1-2 business days, however during our peak
season (October-December) it could take an extra 1-2 days to ship your order.
Priority and Express Shipping orders will ship same day if placed by 11am PST. Any Priority or Express orders placed after 11am PST will ship the following business day.
You will receive a shipping notification email with tracking information once your order has been shipped from our warehouse.
Orders are shipped Monday through Friday, excluding the holidays listed below:
Memorial Day, Labor Day, day before Thanksgiving, Thanksgiving, 4th of July, Christmas Eve, Christmas Day, New Years Eve, New Years Day
Typical Standard Shipping delivery times are charted below. For
Express and Priority shipping, the delivery date will depend on which
service type you selected. Please note that our Priority and Express
shipping methods do not deliver on the weekends.
Please also note that the Standard Shipping times listed below are
from the date your order ships, and not the date your order was placed.
If you need to change your shipping address after an order has been placed, please contact us immediately at email@example.com and note CHANGE OF ADDRESS in the subject line along with your order number. We will do everything we can to accommodate your request, however most orders typically ship the same day so if you do not contact us quickly your order may have already been shipped.
**Important Note** Changing your address in your 686.com account AFTER the order has been placed will NOT update the address on the order. You must contact firstname.lastname@example.org for all address corrections after an order has been placed.
Be sure to check your junk/spam folder in your email. It is also possible your email was mis-spelled during checkout, we see this more often than you might think. If you need assistance please contact email@example.com
If you live far outside of the city, then it is usually best to select Priority or Express as your shipping method. Both of these methods ship via FedEx which is best for rural area delivery. Free Shipping and Standard Shipping mostly use USPS, which sometimes has trouble delivering packages to rural areas.
Yes, we suggest using FedEx for delivery to a hotel. You should also confirm the correct shipping address with the hotel prior to placing your order, as some hotels have a different address for package delivery. Some hotels may also require your room#, reservation# etc., so be sure to ask the hotel before placing your order.
Exchanges are accepted within 45 days from the shipment date and are 100% free! Item(s) must be in new, unused condition with all original tags still attached.
Returns for a refund are accepted within 30 days of the shipment date, and still only if the item(s) are in new, unused condition with all original tags still attached. An $8 return shipping fee will be deducted from your refund.
Refunded amounts will be applied to the original payment method used for ordering. We make every effort to process the refund as soon as we receive the product, but it can take up to 10 days to appear on your statement. We do not process refunds for the original shipping cost.
**PLEASE DO NOT MIX ITEMS FROM OTHER RETURNS! We have a very automated return process and if you add items from another return in the same package it will delay the processing of your refund**
Exchanging or Returning your item(s)
If you would like to exchange or return your item(s), please visit our Easy Returns page
Not Eligible for Easy Returns?
Please contact us at firstname.lastname@example.org with any questions or concerns about your return.
Below are size charts for men and women. Please note that all measurements are "body measurements" not garment measurements. Please be sure to measure your own arm, chest, etc and compare it to the chart.
Below are comparison charts for all of our fits. Your perfect fit will vary depending the style of technical apparel you want, and the size you purchase it in (for example a garment can look baggier if you size up).
Generally, we recommend you size up if you want your gear baggier and longer and down if you want it more form fitting. Pants - check your waist size against the size chart. We recommend you do not go below your waist size. Jackets - check your chest against the size chart, we recommend you do not go below your chest size.
Hydrastash® is the world’s first built-in apparel hydration system. This system was developed over a multi-year period by us here at 686 and is only available in 686 products – the Reservoir Jacket for men and women.
The Hydrastash® system is protected from the elements, inside your jacket, and uses your own body heat to keep the fluid above freezing. If you are experiencing any issues, please email email@example.com
Currently, the Hydrastash built-in apparel system can only be used in Hydrastash ready jackets. These jackets have been specially designed to seamlessly integrate the Hydrastash system consisting of the reservoir, Microtube and Microbite valve. Your current jacket does not have the correct snowskirt adaptability or design, nor does it have the Hydrastash full zip channel to hold the Microtube to take advantage of the Hydrastash in-apparel. We will be adding more styles coming very soon that can adapt to the Hydrastash system.
Some people are more sensitive than others to the taste of industry standard BPA free polyurethane reservoir material. To eliminate any taste coming from this material, we suggest you clean your reservoir prior to each use with warm water and a hydration cleaning tablet and then rinse thoroughly. (*Hydrastash Hack: If you can’t get ahold of a cleaning tablet, you can also use denture cleaner from your local store.) Leaving fluid in the bladder for long periods of time amplifies any taste, so don’t leave fluid in the reservoir overnight or for long periods of storage. For best results, clean before each use.
The Hydrastash system is engineered to use your body’s heat to keep the microbite valve from freezing. You can actually keep your microbite valve completely out of the elements and get water from the system without unzipping your jacket by just turning your head down and drinking from the microbite valve. The upright design of the Hydrastash system also aids in reducing freezing. While most hydration systems hang over your shoulders leaving the residual water all the way up to the bite valve, which is at a lower height than the tube on your shoulder. This water can freeze in your exposed tube/valve. In the Hydrastash system, the upright design allows the residual water to flow back down the tube, further reducing the possibility of freezing.
Recognize that both the Archetype
and Infinity Face Masks are masks and not respirators. That being said, they
both will protect you and offer similar, but different experiences.
If you are looking for a Face Mask
to wear for extended time periods, travel, and areas where you constantly touch
common surfaces like a climbing or bodybuilding gym, then the Archetype Face
Mask is the call. The 4-point strap system and specific shape create a mask with
a great seal. The stretch cords go around your head instead of around your ears
creating comfort for long periods of time. The Polygiene® ViralOff finish
protects your mask because as you may touch your mask from time to time, the
finish keeps your mask safe from contamination that may transfer to your mask
and prolongs the need for washing until the mask is noticeably soiled.
If you are looking for a simple,
easy-wearing mask for quick store trips, outdoor walks, or daily activities,
the Infinity Merino 3-Pack of masks might be your choice. It is a lightweight
mask that is easy to breathe in. The adjustable internal metal strip conforms
to your face for support and seal along your nose bridge and cheek line. The
3-pack is great because you can keep different masks in your rotation to accessorize
your outfit, keep one in your car for on-the-go needs or rotate washed and
provided by a fabric is impaired when the fabric is wet. Synthetic fibers like
the polyester spandex used in this mask absorb less water than natural fibers
like cotton which helps preserve the functionality and comfort of the mask. The
stretch in the polyester spandex also aids in comfort and fit.
We feel that our
merino wool blend inner layer strikes a preferred balance between breathability
and filtration in a lightweight performance fabric. It is also naturally hypoallergenic,
antimicrobial, and moisture-wicking – all properties that aid in the performance
and comfort of your mask.
Simply put, more
layers equal more filtration. The added layers of merino wool blend polyamide
nylon in the Archetype Face Mask are thin, lightweight, and highly breathable,
creating more filtration without noticeable weight difference. It is important
to note that any mask with multiple layers must be highly breathable in order
to draw the breath through the filtering fabrics. If the mask is not
breathable, upon inhale you would draw air around the mask, rather than through
it, and the air you are breathing would not be filtered, which would limits the
protection you receive.
Yes. Each head strap is stretch to
accommodate more head sizes and shapes, and has a soft PU adjuster for easy fit
adjustments. We designed these soft adjusters to be low profile, so they fit
comfortably inside hats and helmets during activity.
It is important in order to make
sure the air you’re breathing is air that passed through the mask instead of around
the mask or via the gaps on edges of the mask. It is important that your mask
creates a strong seal around your mouth and nose. We achieve this secure fit with
both masks via unique design features. The Archetype Face Mask has added nose
articulation, an under-chin panel, and two independent and adjustable head
straps that pull around your head for the most customizable and secure fit
possible. The Infinity Mask’s simple shape makes use of an adjustable internal
metal strip across the nose bridge to help seal the mask across the top. All materials
are chosen to ensure that you are comfortable when the mask is snuggly secured
to your face.
We recommend cleaning the Infinity
Face Mask routinely, depending on the frequency of use. The Archetype Face Mask
should only be washed when noticeably soiled. It can sustain longer periods
between washes due to the Polygiene® ViralOff finish.
ViralOff passes ISO18184:2019 testingmethods for the determination of
the antiviral activity of the textile products against specified viruses. Presently
the FDA does not have a testing protocol for approving health claims of fabric
treatments. However, you can read more about the testing Polygiene® has performed
via their website.
Testing has shown that ViralOff
remains fully effective for at least 30 washes. After 30 washes the treatment
may begin to lose effectiveness and slowly become more susceptible to surface
contamination. It is for this reason we recommend not washing the mask unless
it is noticeably soiled. It is important to note that the mask itself does not
rely on the Polygiene® ViralOff treatment for filtration and will remain
effective as long as the mask is not visibly damaged. This means that your mask
still works after 30 washes, but you now will need to take the same precautions
that you do with any mask that is not finished with Polygiene® ViralOff.
defined as “destroying
or inhibiting the growth of microorganisms and especially pathogenic
microorganisms.” Both 686 Face Masks are finished with an anti-microbial
solution on the outer and inner fabrics. The Infinity Face Mask is finished
with a custom antimicrobial chemistry, while the Archetype Face Mask is
finished Polygiene® ViralOff. You can find out more about the testing Polygiene®
has performed on its ViralOff fabric treatment here.
recommends all people 2 years of age and older wear a cloth face covering in
public settings and when around people who don’t live in your household,
especially when othersocial distancing measures
are difficult to maintain.
According to the CDC,
children younger than 2 years old, anyone who has trouble breathing, andanyone who is unconscious, incapacitated, or otherwise
unable to remove the cloth face covering without assistance.
According to the American Centers for
Disease Control and Prevention, cloth
face coverings are most likely to reduce the spread of COVID-19 when they are
widely used by people in public settings. The spread of COVID-19 can be reduced
when cloth face coverings are used along with otherpreventive measures, includingsocial distancing, frequent
handwashing, and cleaning and disinfecting frequently touched surfaces. For
more info visit here.
and former cancer patients, the elderly, people with diabetes, and those with
autoimmune conditions (many of which are undiagnosed) are all at a higher risk
from COVID-19. To help protect these communities and anyone else you may come
in contact with, we encourage all customers to wear a face mask when in public
settings, especially those where social distancing is hard to maintain.
To preserve breathability, we did
not add a waterproof membrane. However, the polyester spandex outer layer will
absorb significantly less water than cotton or canvas alternatives. The inner merino
wool blend layer also has moisture-wicking properties, helping to transport
moisture accumulation away from your face via evaporation. Thanks to this
strategic layering this mask will dry quicker and better retain effectiveness
than cotton or disposable alternatives.
According to CDC Director Dr. Robert R. Redfield, “Cloth face coverings
are one of the most powerful weapons we have to slow and stop the spread of the
virus.” You can read about some of the studies they use to measure
Reversing climate change is an all-hands challenge. A small fraction of companies know what their carbon footprints look like. Even fewer are actually investing to eliminate them. Climate Neutral focuses solely on climate impact. The Climate Neutral Certified label says "we're a brand that is taking immediate and rigorous climate action." Brands with the label measure and offset all of the emissions it takes to run their business, produce products or services, and deliver them to customers. All certified brands are also working to reduce their carbon footprint.
If selected carefully, carbon credits do indeed provide real climate benefits by increasing removal of carbon from the atmosphere and speeding the transition to zero carbon energy sources. We have partnered with 3Degrees to purchase our credits/offsets. Through 3Degrees, the leading North American carbon specialist, we are sourcing carbon offsets from third-party verified forest and renewable projects to address our 2020 carbon footprint.
Southeast Asia remains a strategic area to manufacture highly technical garments thanks to a very skilled labor force. We always look at other areas closer to home to manufacture but we have yet to find the right partner. As a result, we have been focusing on setting lofty standards using the HIGG index as a benchmark.
We are aware that the fabrics we use and that our fans love
need to be managed differently, hence why we have been focusing on our fabrics’
carbon footprint. Now that we understand our impact, we are setting aggressive
targets to reduce it. As we look at cotton as a fabric we will go after in the
future we will be managing the water impact which tends to be intense in
cotton. We are aware we are producers and hence bear responsibility and we are
working to minimize our impact via setting aggressive targets.
KCRGNS21 Everywhere Featherlight Pant - Slim Fit - Carbon Footprint: 14.2 kg CO2e
KCRGNS20 686 Men's Everywhere Featherlight Short - Carbon Footprint: 11.1 kg CO2e
NOTE why these have the lowest Carbon Footprint: Higg factors fabric weight in the stage of Materials, Manufacturing, Transportation and Product use. Therefore, the lightest weight Featherlight fabric has the lowest impact.
A Carbon Footprint is the total amount of greenhouse gases (including carbon dioxide and methane) that are generated by a product. This is represented with the symbol CO2e and measure in kilograms (kg).
CO2 refers to Carbon Dioxide, while CO2e stands for "Carbon Dioxide Equivalent" which includes CO2 and other greenhouse gases. Carbon dioxide, or CO2, is a natural, colorless, and odorless greenhouse gas that is emitted when fossil fuels (i.e. natural gas, oil, coal, etc.) are burnt.
Our Carbon Footprint is calculated
using the Higg Product Module 1.0 (Higg PM 1.0 at Higg.org) developed by the
Sustainable Apparel Coalition (SAC). We have tracked our carbon emissions
through the following areas – materials, manufacturing, transportation, product
use, end of life. The results are calculated by our company and are not
verified. They include cradle-to-grave impacts. Read more about the methodology
and how we developed our calculations here.
Materials – This includes fabrics, trims and packing materials such as hangtags, polybags and boxes.
Manufacturing – This is based off of the cutting and sewing length of fabric used to produce the product, including any excess fabric.
Transportation – Takes into consideration all Inbound (factory to our warehouse) and Outbound (Our warehouse to buyer) shipping methods and distance.
Product use – Should be thought of as Product Care for our products. Our standard care is Machine Wash Cool, Machine Dry, No Ironing.
End of life – This is measured containing three categories. Repair, Recycling, and Re-wear. Our products were not designed for repair even though we provide repair patches, buttons, and zippers for customers to repair, so it is still in an exceedingly small scale. We do not currently have a recycling or re-wear program but are planning to work towards building a re-ware program soon.
Thank you for your interest in being a part of the 686 Team, please check out our Instagram page @686 or navigate to www.malakye.com periodically to view our open positions here at 686/Westlife Distribution.
I hope you’re doing well despite the ever-changing landscape
of today. COVID-19 is real and we’re all dealing with it our own ways. Our
position at 686 is to continually move forward in best practices with the
mindset that our community comes first.
Running an independent small business for the past 28 years
has taught us to continually persevere in the most interesting times. This
determination to do good and help others is at the top of our list. We are
striving to create safety not only physically by distancing ourselves, but also
through online safe spaces for our community to discuss their thoughts,
emotions and feelings and uplift each other through this.
What we’re doing:
We are promoting Social
Distancing and our staff is now working remotely. We are allowing them
safe space to socially distance and time to be with their families.
Our customer service
will continue to operate remotely and will function as normal, but if you
do experience any issues, please be mindful of the person on the other
Our e-commerce store is
opening and shipping under best safe practice and responsibility
Our professional team of
skiers and snowboarders have stopped filming and chosen to responsibly
distance themselves as well as ensure they stay injury-free and out of the
hospital during these times when every hospital bed and staff member needs
to be considered.
We are committed to
continuing to support our staff, athletes and partners as we work together
as a global community.
The positive thing that everyone is going through this
and everyone also has the power to get past this. When it’s all said and done,
it will prove that we can overcome anything.
The 686 family of employees, reps, distributors, retailers,
athletes, testers, ambassadors and suppliers thank you for the continued